DB Product Review

To be focused, vigilant and attentive at work, it is necessary that call center agents take care of their diet, and not take any risks when it comes to stress.  Less regular mealtimes and high consumption of caffeinated drinks and fast food characterize the diet of workers which have no discipline.  In order to get the call center agents back in better shape, the Contact Center Association of the Philippines (CCAP) wants call center workers to become active in fitness and in diet as a form of solution to several people, especially when they're looking to be fit and lose weight in a short span of time.

Most often than not, the work schedule of a call center company is not regular or normal. Usually, call centers set up its working schedules based on their client's time zone.  It is rather very disturbing - a diet consisting of processed foods.  This puts agents in a bad light, so it really is time to eat right.  For those who really have to work long hours at night, keeping the muscles strong will help in keeping your posture good at your working desk, so make sure you take in that healthy breakfast and lunch food too.

Most call center agents overspend on fast food, coffee, and cigarettes in order to stay in their stressful jobs, especially those who feel the effect of the graveyard shift.  That is why, it is important to follow a diet rich in vitamins, minerals and carbohydrates.  It simply is the best way to manage stress in call centers.

Need I say more?  Think about the call center survey showing that agents are eating less.  According to a survey conducted by Population Commission (Popcom), Philippine call center workers are not eating enough healthy food. 

Without a proper and healthy lifestyle, a call center agent might suffer too much.  I’ll let you in on a secret as I used to be a BPO worker myself – apart from maintaining that good diet, its best to relax in the sleeping quarters, provided by your company.  Please do your body a favor by managing your stress, so try to find time for it.  A fifteen minute power nap is awesome, and it works a lot for me and to others who also try!  Then avoid sugary and fatty foods because they will just make you tired later on (good for you if you are allowed or are able to sneak in to eat a snack while at your desk, when the need arises).

We all know too well that fried chicken is the most popular food choice among the BPO workers, add to that the matching drinking, all-night partying, karaoke gimmicks or other.  Make it a point to do it in moderation or might as well shun it.  

This is your Team Leader Don saying that “Health beats good looks.”  


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