Kenya Airways
Posted by DB Product Review on Wednesday, August 6, 2014
Under: Airlines
Our Purpose
Helping the reasonable improvement of Africa.
Our Goals
• To offer a standard of administration that tries to upgrade Guest Experience.
• To offer the Best Value, empowered by sending Operational Excellence.
Our Brand Promise
"Delightful experience with a minding African touch"
We motivate our kin to unleash their potential and give world class innovations to development our visitors' personal satisfaction.
Thus we can attain true advancement and make positive effect in our group, Africa and the world.
Our Essence
"Warm, Caring, Friendly, genuinely African - The Pride of Africa"
Our Values
Wellbeing We should dependably consider security as a number one necessity, for our People and Guests
• KQ strives to meet the most noteworthy gauges for security in the work environment and operations.
• We guarantee that all our representatives and those with whom they work, perform their obligations in a safe way.
Client First- We might dependably suspect and convey to the needs of those we serve - our visitors
• Everything we do starts and closures on account of the client experience.
• We listen to our clients and convey continually expanding esteem in the businesses we serve.
Regard We should dependably show admiration to everybody we meet.
• We appreciation and quality the value of all individuals and this crosses the cultures,viewpoints and foundations.
• We treat one another with trustworthiness, poise and affectability.
Trustworthiness We might dependably act with uprightness.
• All of our activities and choices ought to be bound by rock-robust respectability.
• All of us act to the greatest advantage of the organization while tolerating moral obligation.
Energy We should dependably move enthusiasm in our kin to make quality results
• Our eagerness and nurture the business energizes our commitment for Guest administration.
• What we do and how we do it, is imperative; it is the thing that sets us separated.
Trust- We manufacture confide in our every day connections
• KQ's society advertises trust, cooperation and poise inside our various workforce.
• Our words and activities are predictable.
Our Organization
Our association structure embodies eleven (11) offices each one headed by an official chief appearing for the Group Managing Director. The offices are:
Account
Data Systems
Business
Specialized
Human Resources
Flight Operations
Ground Services
Showcasing
Armada Development
Boss Operating Officer
Dealing with Director's Office
Future Outlook
We keep on focussing on productive extension of our system through a combo of immediate access and collusions with different bearers.
Feasible change in yield will be sought after through a blend of another income administration framework and better teach. Administration will likewise put stress on more noteworthy profit, costs limitations and decrease in wastage.
Our kin are our most noteworthy holding and concentrate on their advancement and the way they are both dealt with a sorted out to guarantee we draw in and hold the best and that they are prepared to serve our clients in accordance with our being a world cl
In : Airlines
DB Product Review: Devoted to providing consumer feedback on products and services available to consumers worldwide. Email: dbmall27@gmail.com
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